We help financial institutions get real value from martech —
before adding more tools

Independent martech leadership helping leaders make confident decisions — always in the client's best interests.

Experience built through senior delivery & consulting roles

Experience that spans strategy, architecture, and delivery

20+ years supporting financial institutions across marketing transformation, platform modernisation and complex delivery environments  working independently or alongside leading consulting and delivery partners

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Why CHB Global?

  • Independent advice
    We are not tied to platforms, vendors, or delivery quotas.
  • Clarity over noise
    We help leaders see the real trade-offs and make confident decisions.
  • Financial services depth
    Deep experience across regulated, complex environments.
  • Flexible engagement
    Advisory, fractional leadership, or delivery oversight  based on what you need.

About CHB Global

CHB Global is an independent martech and digital advisory firm focused on helping financial institutions navigate complexity with confidence. We work at the intersection of strategy, architecture, and delivery providing clarity where decisions are hard, risk is high and outcomes matter.

Find out more
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How we support our clients

We bridge strategy and execution ensuring decisions translate into outcomes.

Strategy & Transformation Advisory

Marketing transformation roadmaps, AI strategy and business cases aligned to regulatory and operational realities.

Architecture & Platform Leadership

Solution architecture, martech governance and platform optimisation across digital experience, CRM and journey orchestration.

Delivery & Risk Oversight

Independent delivery assurance, technical risk management, and governance support for complex, high-stakes programs.

Fractional & Embedded Leadership

Interim product ownership, martech leadership, or specialist capability embedded within client or partner teams.

Partner & Practice Support

White-label advisory, Adobe practice support and specialist martech capability for consulting and delivery partners.

Capability Development & Enablement

Targeted workshops, training and knowledge transfer to uplift internal teams and reduce long-term dependency.

Platforms & ecosystem

We work across leading marketing and digital platforms, bringing deep platform experience while remaining independent of vendor incentives. Our experience spans Adobe Experience Cloud, Salesforce, Sitecore and adjacent marketing, data, and integration technologies.
Across these platforms, we support the responsible adoption of AI and agentic patterns to improve decision-making, automation, and operational efficiency aligned to governance, risk and existing operating environments.

Digital Experience Platform

Customer Data Platforms

Marketing Automation

CRM

Analytics & Personalisation

AI & Agentic Enablement

How we typically engage

1. Understand & frame decisions

We start by clarifying the real decision at hand,  understanding context, constraints, stakeholders, and risk. This ensures effort is focused on what truly matters, not symptoms.

2. Design the right approach

We translate strategic intent into a clear, actionable approach across architecture, operating model and delivery  aligning technology choices with business outcomes.

3. Support execution with oversight

We stay involved through critical phases to provide independent oversight, reduce delivery risk and help teams move forward with confidence.

A consulting firm, grounded in learning, community & purpose

CHB Global Consulting is our core business. Alongside it, we invest in learning, community and long-term impact  ensuring our work remains thoughtful, relevant and grounded beyond individual engagements

CHB Global Consulting

Independent martech and digital advisory supporting financial institutions and consulting partners across strategy, architecture and execution.

CHB Global Labs

An applied space for experimentation across AI, marketing technology, and operating models  translating emerging ideas into practical guidance.

CHB Global Circle

A community-led initiative focused on leadership, shared learning and capability development across technology and transformation.

CHB Global Foundation

Purpose-driven initiatives aligned to sustainability, inclusion and long-term positive impact.

Let's have a conversation

An initial discussion to understand your context, priorities and where independent advisory support could help.

Frequently asked questions

Answers to common questions about how we work, who we support, & when to engage us.

What does CHB Global Consulting do?

CHB Global Consulting is an independent martech and digital advisory firm supporting financial institutions and consulting partners. We help organisations make confident decisions across marketing transformation, platform modernisation, AI adoption, and complex delivery environments from strategy through to execution oversight.

Do you work directly with clients or through consulting partners?

Both. We work directly with financial institutions as an independent advisor, and also alongside consulting and delivery partners in white-label, fractional, or specialist support roles. This flexibility allows us to add value where it is most effective, without being constrained by a single engagement model.

How is CHB Global Consulting different from a traditional consulting firm or contractor?

We are independent, outcome-focused, and flexible. Unlike traditional consulting firms, we are not tied to specific vendors, delivery quotas, or long-term programs. Unlike contractors, we operate at a strategic and architectural level,  bridging strategy, architecture, and execution to reduce delivery risk and improve time-to-value.

When is the right time to engage CHB Global Consulting?

Organisations typically engage us when decisions are complex, risk is high, or clarity is needed, such as during platform selection, marketing transformation, AI initiatives, or when delivery programs require independent oversight. We often support early decision-making as well as critical delivery phases.

Hear what clients and partners say

Reflections from prior engagements, representing experience brought into CHB Global.
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“When decisions are complex, we bring clarity and calm.”

CHB Global operates at the intersection of strategy, architecture, and execution. Our work is shaped by over two decades of experience across financial institutions and consulting partners  helping leaders make confident decisions, reduce delivery risk and translate intent into outcomes.

Himanshu Bhutani, Principal Consultant CHB Global

“Worked seamlessly across architecture, product, business and marketing operations”

Great partner to work with - his ability to navigate through processes, align with security frameworks, and deliver real business value made a significant impact.

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Kumar Sourabh, Lead Domain Architect

“Rare breed of individuals”

Able to understand a problem from all angles, being able to design and articulate creative technical solutions to a wide range of problems.

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Marcus Verrall, Head of Technology

Let's talk through your context

If you’re navigating a complex decision or exploring how we might support, we’re happy to have an initial conversation

All enquiries are treated confidentially.
All enquiries are treated confidentially.

Thank you

Thanks for reaching out. We will get back to you soon.
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